The Power of Leadership
There are managers, supervisors, and other authority figures; then there are leaders. Do you know the difference? Are leaders born or can they be made? Dramatic improvements in the performance of your business are possible through graduating from just managing your business to leading it. This book not only defines leadership, but teaches you how to become a leader.

Real Customer Service
A long-awaited sequel to the best-selling "How to Make Money with Customer Service"! Learn how to create a "culture" of service Why every complaint is a sale. Step-by-step techniques teach you to successfully handle all customer complaints. Dozens of anecdotal stories and examples make for interesting learning.

The New Art of Selling Retail
The fifth rewrite of the largest selling book in the history of the industry--20,000 salespeople can't be wrong! Everything needed to write a million dollars in sales a year. Every salesperson needs their own copy. 
 

Warren Tyler on Retail
Everything owners should know but don't. Secrets on advertising, buying, hiring, training, retaining, compensation, motivation, service, leadership, merchandising, staffing,  organizing your business for success, networking, prospecting and more. An invaluable
tool for owners and managers!

Unleashing Your Sales Potential--DVD program

Now! Warren Tyler Can Train Your People In-Store Every Week for Pennies A Day!

“Unleashing Your Selling Potential” DVD Sales Education program is the most powerful Selling Tool in the industry. A 13-week DVD sales education program including five workbooks, a leader's guide and the industry's highest certification.

Warren's sales seminar on a 2-CD set
Refine your sales skills while you drive. A perfect way to reinforce sales knowledge and get motivated for the day--get one for each salesperson.